Just a heads up, our Online and Mobile Banking will be offline for scheduled maintenance between 12:00 am to 8:00 am on 19th of May 2024.
We apologise for any inconvenience.

We have recently made some changes to our Rabobank Online Savings Terms and Conditions and General Terms and Conditions for Accounts. These changes will come into effect from 22 May 2024. To view these changes, click here.

We have made some changes to our Privacy Statement. These changes will come into effect from 22 May 2024. To view the updated statement, click here

Tax Residency

Each country has different rules that define tax residence. The OECD website has information on how to

Rabobank, which includes RaboDirect, has a legal obligation to collect information about foreign tax residents, and report it to the national tax authorities under the Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA).

For more information download our leaflet

Under the under the Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA) regulations, passive entities (50% or more of the entity's gross income for the preceding calendar year or other reporting period is passive, meaning derived from the mere holding of property, such as interest, dividends, rents and royalties) must supply information about the tax residency for all Controlling Persons. (In the case of a trust, the Controlling Person(s) are: the settlor(s), the trustee(s), the protector(s) (if any), the beneficiary(ies) or class(es) of beneficiaries, or any other natural person(s) exercising ultimate effective control over the trust (including through a chain of control or ownership). For companies, partnerships, associations, bodies corporate and any other legal persons, Controlling Person(s) means: The natural person(s) who ultimately has a controlling ownership interest (generally 25% or more) in the entity.

All New Zealand banks have to collect information about foreign tax residents from 1 July 2017, under the:

  • Common Reporting Standard (CRS), and
  • Foreign Account Tax Compliance Act (FATCA)

Without this information, we are unable to open an account. Read more about the CRS & FATCA on the IRD website