Internet and Mobile Banking will be offline for scheduled maintenance from 12am to 4am Sunday 22 December 2024.

Debit Mastercard

Access your funds whenever you need to with a Rabobank Debit Mastercard.

Key features and benefits

  • Flexibility and convenience of having your Debit Mastercard linked to your All in One loan or Current account.
  • Enjoy your Debit Mastercard with no annual fee. 
  • Use your card to shop anywhere Mastercard is accepted; online and overseas.
  • Withdraw cash from ATMs worldwide (where Mastercard is accepted).
  • Security against unauthorised use of your card with Mastercard Identity Check.
  • Increased fraud detection capability and protection under the Mastercard Zero Liability Policy
  • Make contactless payments on purchases under $200 without entering your PIN or signing. 

Activating your card - new and replacement cards

  • To activate your card, call us on 0800 500 933 (Monday to Friday 8:00am to 5:30pm).
  • For security, your PIN will have been sent to you separately.
  • Your card will come with a pre-set PIN. If you want to change the pre-set PIN to a PIN of your choice, you must take your card to a Westpac branch with 2 other forms of identification, one with your signature.
  • If you have regular payments being processed on your Debit Mastercard, ensure that you advise merchants of your new card details, to avoid any late payment penalties or missed payments. 

Keeping your card secure

  • Sign your card immediately.
  • Memorise your PIN, keep it secret at all times and do not record it.
  • Do not send your card overseas.
  • Keep us informed of any changes to your personal details. 

Lost or stolen card

  • Notify us promptly if your card is lost, stolen or used without authority or if you believe someone else knows your PIN.
  • Call us on 0800 500 933 or +64 4 819 2783 from overseas and follow the IVR prompts for assistance. We are available 24 hours a day, seven days a week to support you in the event of a lost or stolen card. 

View our Debit Mastercard Terms and Conditions

Type

Fees ($ a time)

ATM Cash Withdrawal Fee

Nil

ATM Enquiry Fee

Nil

EFTPOS Fee

Nil

Mastercard Currency Conversion Fee

(added to initial conversion rate)*

1%

Overseas ATM Cash Withdrawal Fee*

$0.80

Overseas ATM Balance Enquiry Fee*

$0.60

Overseas EFTPOS Fee*

$0.25

Overseas Decline Transaction Fee*

$0.60

Replacement Debit Card Fee

$5

*Additional fees may be charged for overseas transactions, by the overseas bank or merchant.